A bit of information on shipping, delivery and when to expect your box.
Shipping is £3.75 per delivery and is charged when your subscription order is placed and renewed. For prepay plans, the shipping is charged when you place the order, for example, the shipping cost for a 3 month subscription is £11.25 (3 x deliveries, 1 per month for 3 month's).
Our subscription boxes are shipped via Royal Mail. We'll let you know when your box is on the way and it should arrive within 3-5 working days of receiving your dispatch email. Please note that this is not guaranteed and you should allow 14 days for delivery, as there can be postal delays, especially during busy periods and over bank-holiday dates.
If your box hasn't arrived within 5 working days of receiving your dispatch email, we recommend that you check with your local sorting office as your box may be waiting for collection. Royal Mail should leave a red card if they were unable to make the delivery or if they left your box with a neighbour/in your safe place. If your box does not arrive, please contact us within 14 days so that we can help.
Our subscription boxes are shipped between 21st-23rd of each month and we'll let you know when your order is on the way! If these dates fall over a weekend, we may need to ship our boxes on the next working day so please allow (+ or - 2 days).